Learn how to set up, customize, and expand the functionality of your WooCommerce products with our library of documentation and tutorials.
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  • Cart and Checkout Blocks: Status

    Starting with WooCommerce version 8.3, the Cart and Checkout Blocks are the default for new installations. These blocks are part of a ground-up rebuild of the checkout flow, based on industry best practices which offer conversion-optimized features and a simplified shopper flow. With easy customization options, you can maintain your brand identity and provide a […]

  • Coupon Management

    Overview Coupons are a great way to offer discounts and rewards to your customers, and can help promote sales across your shop. To use coupons with WooCommerce. More info at: Configuring WooCommerce – General options. Creating a coupon Add coupon code and description To add a coupon: Under Coupon Data, there are three sections you […]

  • EU VAT July 2021 changes, eCommerce, and WooCommerce

    Overview The European Union (EU) introduced new regulations related to Value Added Tax (VAT) on July 1, 2021. Merchants selling across borders within the EU or importing to the EU need to comply. In this documentation we will provide key changes and scenarios for the new changes, although this is not exhaustive. For general advice […]

  • How Taxes Work in WooCommerce

    There are more challenging tax configurations where an understanding of how taxes work in WooCommerce help with configuration and troubleshooting. Let’s take a look at a few nuances. Related guides for additional reference: Defining Prices Product prices can be defined as either: When we say defined including tax, we are referring to the taxes of […]

  • How to configure specific tax setups in WooCommerce

    The tax scenarios in this document are step-by-step guides that show how to configure specific tax setups in WooCommerce. They provide all the steps needed to achieve a particular outcome but without going into detail. Due to the uniqueness and variety of stores out there, the scenarios are not exhaustive and for illustration purposes only. […]

  • Managing Payment Disputes

    Payment disputes is one of the more challenging aspects of running an online store. Let’s have a look at a few best practices for how to increase your chances of success when approaching and challenging disputes: What is a payment dispute? Receipts as dispute evidence Proof required to challenge chargebacks Contact your customer Dispute types […]

  • Setting Up EU VAT Rates for Digital Products

    EU VAT laws for digital goods changed on 1 January 2015, affecting B2C transactions only. VAT on digital goods must be calculated based on customer location, and you’re required to collect evidence of this via an IP address and/or Billing Address. This information is provided as-is in relation to this specific scenario. For general tax […]

  • Setting up Taxes in WooCommerce

    A step-by-step guide to setting up Tax Rates for your store

  • Which Payment Option is Right for Me?

    There is a large range of Payment Gateway options for WooCommerce to provide payment options for your customers. Read on to learn about how to choose a payment method, including our own WooPayments! What is a payment gateway? A payment gateway in WooCommerce terms is a WordPress plugin for WooCommerce that allows customers to pay for goods […]